At Timely Tales for Kids, we want every family to love their reading experience. Because our subscription boxes are thoughtfully curated and prepared in advance, the following refund policy applies:
Subscription Orders
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All subscription purchases are non-refundable once an order has been processed or shipped.
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You may cancel your subscription at any time before the next billing date to avoid future charges.
Damaged or Incorrect Items
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If your box arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [your support email].
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We’re happy to offer a replacement or store credit, depending on the situation.
Lost Packages
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If a package is marked as delivered but cannot be located, please reach out to us so we can assist. We’ll review these cases individually.
Changes & Cancellations
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Subscription changes or cancellations must be made before the next billing cycle to take effect.
If you have any questions or concerns, our team is always happy to help. Thank you for supporting Timely Tales for Kids and for sharing the joy of reading with your family 💛